AI is only as good as the experience behind it.
Fifty years implementing the systems that run real businesses. We're a human-led AI consultancy here to make sure AI makes your business better, not just busier.
Delivered at university and corporate scale, in environments where the rules were never optional.
Industry compliance is treated as a design input, not a checklist at the end.
AI is everywhere. Clarity isn't.
Every business owner in Australia is hearing the same thing right now. Most don't know where to start, and the advice out there rarely helps.
You're drowning in tool chaos
Subscriptions stack up, half the features go untouched, the tech is ageing, and nothing quite talks to anything. It's total overwhelm, and some days you just want to burn it all down and start fresh. Phoenix-from-the-ashes energy. We get it.
Your processes weren't built for efficiency
Before you can automate anything, you need to understand how your business actually runs. Most businesses discover workflow gaps they didn't know existed. We are CIA-level detectives at finding these.
Your team is using AI ad hoc, or not at all
Some people are quietly using ChatGPT. Others won't touch it. Nobody has a strategy and nobody has guidelines. Let’s get your team out of the AI closet and into alignment.
Generic AI advice doesn't fit your business
Blog posts, LinkedIn thought leaders, vendor demos. None of it maps to your specific team, your tools, your industry. You need someone to extract your workflows & genius, not make more work for you!
Three ways to work with Experience.
Whether you need to know where AI fits, get your team using it properly, or build software that actually belongs to you, we meet you where you are.
Automation & AI Agents
For processes too complex, too regulated, or too tangled across systems for an off-the-shelf tool to touch. Architect-led automation and AI agents, built to the security and compliance rules you actually operate under. Bring us the hard one.
AI Training & Enablement
Get your whole team confident and capable on the AI tools that will actually move the needle. We come to you across Melbourne or train via Zoom Australia-wide, with specialist Claude Cowork training and tailored programs for your business.
Custom AI Apps & Web Builds
Stop renting software that almost fits. We build apps for service businesses whose clients disengage between sessions, and systems that run a structured process end to end, where several parties contribute and the record has to hold up later. Your app, your data, your rules.
Your custom build may be R&D tax-incentive eligible.
The Australian Government’s R&D Tax Incentive helps companies recover part of what they spend developing new software. Building something genuinely new, here in Australia, with real technical risk, is exactly what it’s designed for. Eligible businesses under $20M turnover can claim back up to 43.5% of qualifying R&D spend, which can take a serious bite out of the cost of a custom build.
We’re not tax advisors, and eligibility depends on your circumstances, but we’re happy to point you to specialists who’ll check whether you qualify.
Most AI consultants are new to this. We’re not.
Anyone can spin up a chatbot and call themselves an AI consultancy. We’ve spent decades implementing the systems that actually run businesses, so we know what works at your scale, and what doesn’t.
This is what experience looks like.
Three specialists. One integrated methodology. A combined track record that no AI tool can replicate.
Enterprise Delivery Lead
25+ years managing complex software implementations at enterprise scale. Has led teams through ERP rollouts, platform migrations, and digital transformation programs across multiple industries. Knows exactly where projects fail, and how to prevent it.
25+ years enterprise ITSystems & Integration Expert
A career spent designing the technical backbone of businesses, from integration architecture to tool selection and vendor evaluation. Doesn’t recommend what sounds impressive. Recommends what actually works at your scale and budget.
25+ years solutions designKath Clarke
15+ years working directly with small business owners as a coach, strategist, speaker, and implementation partner. Has helped hundreds of businesses build the systems and marketing engines that let them grow without burning out.
15+ years SMB coachingReady to work with Experience?
Whether it’s training for your team, automation of the work that keeps breaking, or a custom build, every engagement starts with a conversation. Tell us what you’re trying to solve, and we’ll tell you honestly whether we’re the right team to help.